FAQ

I need to cancel my appointment, will I be charged:

We do require an 8 hour notice if you need to change, cancel or reschedule your massage appointment.  Please contact your therapist at least 8 hours before your scheduled appointment. We do realize things come up in life, please be considerate of your therapist’s time as well as other clients who may be trying to schedule an appointment.  IF notification is less than the 8 hour notice, we will bill the client a “missed appointment” fee of $35 to be paid to your therapist for the loss of their time. This fee will need to be paid before you can reschedule another appointment.

Why do I need to give a credit card number when booking an appointment:

It is required to hold an appointment with our booking software. It is similar to reserving a hotel room, they require a credit card to “hold” the reservation for you. Your credit card simply holds your spot and cannot be used as a method of PAYMENT. Please bring payment with you as you will pay the independent massage therapist for your massage. In the event you need to cancel your appointment and you do not 8 hours before your appointment, a $35 fee will be assessed for the “missed appointment” fee. If you would like to send a family member or friend in your place, then a fee will not be charged.

Are there any medical conditions that would make massage or bodywork inadvisable?

Yes. That’s why it’s imperative that, before you begin your session, the practitioner asks general health questions. It is very important that you inform the practitioner of any health problems or medications you are taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required. Certain types of cancer, blood conditions and high risk pregnancy all require consent from a doctor.

What are the benefits of massage and bodywork?

Massage and bodywork can help release chronic muscular tension and pain, improve circulation, increase joint flexibility, reduce mental and physical fatigue and stress, promote faster healing of injured muscular tissue, improve posture, and reduce blood pressure. Massage and bodywork is also known to promote better sleep, improve concentration, reduce anxiety and create an overall sense of well-being.

What will the massage or bodywork feel like?

A relaxing Swedish massage is often a baseline for clients. In a general Swedish massage, your session may start with broad, flowing strokes that will help calm your nervous system and relax exterior muscle tension. As your body becomes relaxed, pressure will gradually be increased to relax specific areas and relieve areas of muscular tension. Often, a light oil or lotion is used to allow your muscles to be massaged without causing excessive friction to the skin. The oil also helps hydrate your skin. You should communicate immediately if you feel any discomfort so that another approach may be taken. Massage and bodywork are most effective when your body is not resisting.

Are there different kinds of massage and bodywork?

There are numerous types of massage and bodywork; various techniques utilize different strokes, including basic rubbing strokes, rocking movement, posture and movement re-education, application of pressure to specific points, and more. We can discuss which methods may be most appropriate for you. Just as there are different types of massage you also have the option of doing an upper body massage or a full body massage. Upper body consists of the neck, face, scalp, arms and back, great for people with alot of tension in the neck and shoulders. Full body massage encompasses the head, face/scalp, neck, arms, back, legs and feet.

Will I be covered during the session?

You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. Also under ND law all clients are required to be draped never exposing the chest, either it be for men or women.

Must I be completely undressed?

Most massage and bodywork techniques are traditionally performed with the client unclothed; however, it is entirely up to you what you want to wear. You should undress to your level of comfort. You will be properly draped during the entire session. Many undress leaving their underwear on and others bring along with them a pair of sport shorts if they plan on doing a full body massage.

Post Massage:

After your massage you want to make sure you drink plenty of water as after a massage treatment your body lets go of many toxins. So therefore you want to flush them out. You may also feel a little sore the next day. This is normal, but if you are sore for many days please make sure you communicate with your therapist on your next visit as this can be adjusted. We value your feedback and want your relaxation experience to be the best. Last but not least make sure you stretch your muscles, this will help you in your flexibility and promote healing of injured muscular tissue.